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                            Meet our people

                            Learn more about jobs at SSAB, and meet some of the people behind our success. SSAB is a company of people, and the Group’s employees make us what we are. The principles of our personnel responsibility are respect, fairness, our common values and a positive attitude towards change.

                            Agnetha Thelin

                            Process Operator
                            Luleå, Sweden
                            At 9am on Monday morning I usually…

                            No two days are alike when you work in five shifts, but I try to get as good routines in my life as I can. Anyway, I can make sure I arrive at work with a smile on my face every day. I check the day’s production to see if there are any deviations.

                            What do you do at SSAB?

                            I’m a process operator and crane operator. I can rotate between different jobs so my job is never monotonous. I love variety.

                            What kind of career path led you to this current position?

                            I always try to think positively. I see opportunities where others might see obstacles. I love challenges.

                            What have you studied?

                            Social economics and personal trainer.

                            When did you join SSAB?

                            In 2010. Before joining SSAB, I worked as a shop assistant. Changing jobs is definitely the best choice I’ve ever made.

                            What do you like most about your current job?

                            The variety and the fact that I can impact my job.

                            How do you ensure your competences are up to date?

                            I received all the training I needed here, theory and a lot of hands-on learning. Barring vocational training itself, SSAB is really good on safety training.

                            One example of how you take safety into account in your everyday life:

                            I’m concerned about myself and my colleagues. I try to think before I act.

                            What challenges you in this job?

                            Continuously striving to work more safely and to improve my job, both for myself and for the company.

                            How do you work with customers?

                            I ensure that that they get the right order at the right time.

                            SSAB is a global company, how is this reflected in your role?

                            I don’t notice it in my work, apart from when I visit the intranet.

                            What is your major contribution to the success of SSAB?

                            That I see the opportunities and am not afraid to let my own ideas be known about things can be improved and made more sustainable.

                            After the workday, what do you like to do?

                            Training is my first priority, then spending time with my nearest and dearest.

                            Steel is everywhere -Name your favorite (most used) steel product.

                            When you live in a vast sparsely populated region like Norrland, a car is the obvious choice.

                            What advice would you give to a potential future colleague?

                            Adopt a positive mindset and open your eyes to the opportunities available.

                            Who would you like to send your regards to:

                            To Lars Högqvist, who made my dream of a permanent job at SSAB come true.

                            At 9am on Monday morning I usually…

                            have the first official coffee break with my colleagues. We put the world to rights and chat about news.

                            What do you do at SSAB?

                            I am an electrician, whose job is mainly to calibrate and fix measuring equipment at our Raahe mill.

                            What kind of career path led you to this current position?

                            I started at Ruukki Industrial Institute in 1989. The studies included a lot of practical work, which I did at the mill’s research center. After finishing the training program in 1991, I started in electrical maintenance at the coking plant. At the coking plant, I learnt about the automation equipment used in the coke dry quenching and by-product plants. I worked half a year as an on-duty electrician. In 2009, I moved to the automation maintenance of the repair shop.

                            What have you studied?

                            I have a vocational qualification in precision mechanics from Raahe Vocational Institute. Before joining what was then Ruukki’s Industrial Institute, I did a seven months’ electronics employee course.

                            When did you join SSAB?

                            I joined the former Ruukki in autumn 1989.

                            What do you like most about your current job?

                            Variety! In the morning, I seldom know what kind of tasks I will perform during the day.

                            How do you ensure your competences are up to date?

                            I apply for training, which is connected to my job.

                            One example of how you take safety into account in your everyday life:

                            I always think before I act. It belongs to my personality: consideration and attention.

                            What challenges you in this job?

                            A lot of my daily tasks require 100% focus.

                            How do you work with customers?

                            In my job, customers are all internal functions and departments which have equipment to be fixed or calibrated. We work strongly together: e.g. if there is defined deadline, time slot for temperature sensor’s calibration, I do everything to keep the schedule and if needed, I reschedule other tasks for a while.

                            What is your major contribution to the success of SSAB?

                            I do my work carefully and precisely. The quality of the work is important to me.

                            After the workday, what do you like to do?

                            I belong to Raahe’s amateur dramatics and I have started to sing in a choir. I also write poetry and book manuscripts. I am the chairman of Raahe’s Poetry association. In addition, I paint and read a lot.

                            Steel is everywhere -Name your favorite (most used) steel product.

                            Bicycle

                            What advice would you give to a potential future colleague?

                            Do your work as you would do it for yourself.

                            Who would you like to send your regards to:

                            Greetings to electrical maintenance colleagues in the coking plant!

                            Suvi Mattila

                            Electrician
                            Raahe, Finland

                            Erik Nymann

                            Product Developer
                            Borlänge, Sweden
                            At 9am on Monday morning I usually…

                            Start up my computer with the press of a button, and start up my body with a cup of black coffee. Check my inbox for unread emails. Prepare updates on projects before the Monday morning pulse meeting.

                            What do you do in SSAB?

                            Product development in Borlänge, where new steel grades are born and old ones further developed.

                            What kind of career path led you to this current position?

                            After one year of military service I applied to study at college. The decision fell on Material Science. After graduation, I applied for a job as a product developer in Borlänge, got the job, and have been there ever since.

                            What have you studied?

                            I have an M Sc in Material Science.

                            When did you join SSAB?

                            I joined SSAB in 2009.

                            What do you like most about your current job?

                            My job provides a unique insight into the entire steel process, from deciding on chemical composition, though to steel production and finally as an application in a car, for example.

                            How do you ensure your competences are up to date?

                            Foremost, by learning from colleagues. Also by reading technical articles and presentations. Training like the SSL Green Belt program provides new tools and insights. Finally, by daring to try things out and making mistakes.

                            One example of how you take safety into account in your everyday life:

                            Think before acting.

                            What challenges you in this job?

                            Finding “unicorns” – steel grades with good combinations of strength, ductility, formability, flatness and surface quality.

                            How do you work with customers?

                            Often indirectly as a supportive function for questions regarding material technical aspects, but also directly since some projects are in close collaboration with customers.

                            SSAB is a global company, how is this reflected in your role?

                            As we are responsible for developing new steel grades, which are to be used on every market that SSAB is active in, we have contact with people from different parts of the world on a regular basis. Since we also have production and development in different nations, we also have contact with these people as well. English is spoken rather frequently.

                            What is your major contribution to the success of SSAB?

                            In order to be a company that’s taking the lead, we need products with superior performance and quality. I help to develop these products.

                            After the workday, what do you like to do?

                            After caring for my kids and tucking them into bed, I usually take the time and relax with a good movie/tv-show or read a book. A couple of evenings a week I train Brazilian jiu-jitsu.

                            Steel is everywhere -Name your favorite (most used) steel product.

                            My “Friday-after-work-beer” bottle opener?.

                            What advice would you give to a potential future colleague?

                            Dare – say, ask and act.

                            Who would you like to send regards to?:

                            To my family, friends and colleagues.

                            At 9am on Monday morning I usually…

                            have coffee and fruitful conversations with colleagues – if I’m at the office at all. As I travel quite a lot, and mostly towards the east of Finland, at that time I am already meeting customers, perhaps even having a lunch.

                            What do you do at SSAB?

                            I’m area sales manager for protection steels, with responsibility for India, Russia and the Middle East. I also head the protection steel Technical Customer Service and I’m based in Raahe, Finland.

                            What kind of career path led you to this current position?

                            I have held various positions since I started as a summer worker in 1999: foundry worker, operator, shift foreman, development engineer, Product Manager - WE, Sales Manager - ME & India, Director – Ramor and now ASM - Protection.

                            What have you studied?

                            I have an MSc degree from the University of Oulu, where I studied mechanical and industrial engineering. I also majored in business management.

                            When did you join SSAB?

                            I first had a summer job in 1999, and after graduation a permanent job since 2005.

                            What do you like most about your current job?

                            I really like the truly international business environment and the possibility to make things happen. It‘s great to meet, and even exceed the customer´s expectations regarding product, delivery, service – you name it. My customers and colleagues are all over the world and English is the language we mainly use. It might seem strange, but I might even have a stronger business vocabulary in English than in Finnish.

                            How do you ensure your competences are up to date?

                            I have been privileged to participate in different training events quite frequently. E.g. presentation training, International leadership, sales skills, financial & cost analytics, to mention a few. I also have had a possibility to change position roughly every 2½ years, which has kept me also very busy learning new things. I have taken part in a mentoring program, which I found very useful.

                            One example of how you take safety into account in your everyday life:

                            I follow the news about the different situations over the world. I only travel to safe enough places and use common sense abroad. It’s also important to take enough time when travelling as anything can happen.

                            What challenges you in this job?

                            Lots of different actions and requests: both internal and external. During the past 12 months, also the merger between former Ruukki and SSAB has driven extra interest in creating an organization, learning new ways of working, extending the sales program and communicating it to customers.

                            How do you work with customers?

                            The customer comes first. Since I work in the sales organization, I consider myself as having two types of equally important customers – internal and external – and both need to be taken care of. The interesting part of this job is trying to balance sometimes rather challenging end-user requirements and – you might say - limited delivery possibilities. At the end of the day, it means compromises on both sides but so that everybody is happy.

                            SSAB is a global company, how is this reflected in your role?

                            My colleagues and customers are all over the world, which means the global network, which means receiving e-mails 24/7.

                            What is your major contribution to the success of SSAB?

                            My personal interest areas are well in line with SSAB´s values and I want to be involved in proving them to our customers as well and showing what values mean in reality.

                            After the workday, what do you like to do?

                            I am a father of two kids, so naturally the evenings are pretty much taken up with their different activities. But I also practice kickboxing, try to go to a class a few times a week - that is my way of getting my head straight and clearing my thoughts.

                            Steel is everywhere -Name your favorite (most used) steel product.

                            I am a big fan of cars, and generally of things with engines, and in those pieces of art you can see all types of steel in all possible forms joined to each other by various methods. Isn’t that just amazing?

                            What advice would you give to a potential future colleague?

                            Maybe this is a cliché, but a positive – yes we can –attitude and an eagerness and willingness to look for new things/ways of working will eventually pay off. It was said somewhere that a positive customer experience is shared with 2 persons, a negative one with 7 –which group we should be in?

                            Who would you like to send regards to?

                            Not to anyone specific, but rather to everyone: we are all special individuals with different talents and personal interests, all of which are needed to overcome the future challenges facing us!

                            Jani Kastell

                            Area Sales Manager
                            Raahe, Finland
                            Image of Fei Ying

                            Fei Ying

                            Market Development Manager
                            Oxelösund, Sweden
                            At 8am on Monday morning, I usually…

                            go through my emails over a cup of tea and plan my week by setting some goals. Then I try to write down what I want to achieve by the end of the day.

                            What do you do at SSAB?

                            I work with developing the markets for SSAB’s Wear Services business unit as a global support function.

                            What kind of career path led you to this current position?

                            After doing my master’s thesis in the same department, I got a job offer to continue.

                            What have you studied?

                            I studied Material Science and Industrial management.

                            When did you join SSAB?

                            I joined SSAB as a full-time employee in August 2014.

                            What do you like most about your current job?

                            The creative environment and space to transform ideas into actions.

                            How do you ensure your competences are up to date?

                            I have attended some SSAB academy courses in order to learn more about the company and the business. Additionally, I keep myself updated on our challenges and opportunities ahead through constant dialog with sales and technicians.

                            One example of how you take safety into account in your everyday life:

                            I always wear seatbelt when I drive to work.

                            What challenges you in this job?

                            The many diverse tasks that take me to fields I have never entered before. For instance; supporting a global team with different needs and environmental differences, working with our communication and marketing tools, as well analyzing databases.

                            How do you work with customers?

                            I work indirectly with our end-customers. The closest I get is to supporting the sales team and centers, educating them about new tools, capabilities, marketing. This in turn, impacts end-customers.

                            SSAB is a global company, how is this reflected in your role?

                            My role is a global one, which means I usually get to have online meetings with Asia Pacific in the morning and the Americas in the afternoon, and of course the rest of Europe and CIS, Middle East and Africa the whole day. My support depends on the degree of matureness in growth and business environment.

                            What is your major contribution to the success of SSAB?

                            I am driving the wear services’ business forward by being responsive to end-customer needs, the business environment and our growth stage in the aftermarket.

                            After the workday, what do you like to do?

                            Exercising, traveling, spending time with friends, experimenting and exploring.

                            Steel is everywhere -Name your favorite (most used) steel product.

                            A hammer.

                            What advice would you give to a potential future colleague?

                            If you would like to work in an environment with inspiring and caring people and enormous development opportunities, SSAB is definitely the company to join.

                            Who would you like to send regards to?:

                            To everyone I have met so far in the company, I am very greatful. Big or small impact, it does not matter, but it has helped me to grow both as a person and in my role since I started my journey at SSAB.

                            At 9am on Monday morning I usually…

                            have a cup of coffee with my colleagues after checking new emails and making a To do –list for the week.

                            What do you do at SSAB?

                            I work in the product development of color-coated products, with projects, for example, creating totally new coatings or developing our existing products.

                            What kind of career path led you to this current position?

                            Sometime after graduating from university, I got this position by answering a job advertisement I saw in the newspaper. Since then, I’ve enjoyed developing my expertise within the changing challenges of this work.

                            What have you studied?

                            I have a master’s degree in material science, majoring in polymer technology, from Tampere University of Technology.

                            When did you join SSAB?

                            I started working for the former Ruukki in 2006.

                            What do you like most about your current job?

                            How my job has developed as my knowledge and experience have increased, which has led to varied tasks and new challenges. I also enjoy working with people, as a team aiming for the same goal.

                            How do you ensure your competences are up to date?

                            I have participated in several training events, for example, Project Management, and updating my computer skills to ensure more efficient ways of working. I also read trade magazines to see what’s new and attend conferences and seminars when possible.

                            One example of how you take safety into account in your everyday life:

                            Wearing proper safety gear when working in the laboratory or production, and by asking for help and guidance before acting on something I’m not sure of.

                            What challenges you in this job?

                            Staying on top of things when there are a lot of moving parts and the timetable is tight.

                            How do you work with customers?

                            How I meet customers is mostly through test profiling and other evaluations of test material. My job there is of course to hear what the customer has to say and to answer technical questions related to the product, but also to evaluate how well the coating works from the product development point of view.

                            SSAB is a global company, how is this reflected in your role?

                            Cooperation with our new team members and colleagues abroad has been interesting and I’ve learned a lot.

                            What is your major contribution to the success of SSAB?

                            At the moment my major input is in taking care of line trials to run in Swedish color-coated products on Finnish coil coating lines, so that the quality requirements are met even though production sites are changed.

                            After the workday, what do you like to do?

                            I enjoy family life with my husband and two boys, exercise and do handcrafts when I have the opportunity.

                            Steel is everywhere -Name your favorite (most used) steel product.

                            Something I couldn’t live without..? The refrigerator! ?

                            What advice would you give to a potential future colleague?

                            In a big company, there’s a lot to learn, but be bold and ask for help, together we can find answers, as nobody knows it all!

                            Who would you like to send regards to?:

                            I’d like to thank the people on the Kankaanpää color-coating line for their great cooperation during the line trials in spring and summer. Let’s keep up the good spirit!

                            Katri Kivihaka

                            Product Development Engineer
                            Hämeenlinna, Finland

                            Linnea Hellberg

                            Manager Group Sustainability Strategy
                            SSAB Head Office, Sweden
                            At 9am on Monday morning I’m usually

                            in the middle of answering emails and going through the coming meetings during the week.

                            What do you do at SSAB?

                            I work with sustainability strategy and coordination at SSAB’s HQ in Stockholm. Working with sustainability is a really varied and interesting field to work in – especially in an energy-intensive industry!

                            What kind of career path led you to this current position?

                            I studied industrial engineering and management, after which I ended up working for a few years with corporate communications, first at an agency in Beijing, China, and then at the consultancy firm JKL in Stockholm. Working as a consultant is a very good way to start your career if you are prepared to work hard. You learn how to work with many different clients, be efficient and get to know many different industries within a short time. After a few years, I felt it was time to work in industry and apply what I had learnt. I ended up working as a project manager in corporate communications at SSAB in the middle of the merger with Rautaruukki. Such an exciting time to join the company! As a result of the merger, there are many changes going on internally, and after a year I got the opportunity to start working with sustainability instead.

                            What have you studied?

                            I studied industrial engineering and management at the Faculty of Engineering in Lund (in Skåne, the south of Sweden).

                            When did you join SSAB?

                            I joined SSAB in October 2013.

                            What do you like most about your current job?

                            I have the opportunity to work with people that have lots of experience and who really are experts within their field, so I learn a lot every day! Besides which, we have many exciting projects ongoing, so I like having a lot to do and no days being the same. Working with sustainability also gives me a sense of purpose – how can SSAB become more sustainable and create more long-term value for its owners and stakeholders?

                            How do you ensure your competences are up to date?

                            It is important to make sure that you go to seminars and forums, read up on research to ensure you keep up with international developments within sustainability. I also enjoy meeting students to hear what they think about the future, and what is important to them when thinking about a potential employer, or people whose work is un-related to what I do and who see things from a different perspective.

                            What challenges you in this job?

                            Being confronted with new situations, and trying to get people to implement sustainability into their everyday work – in everything from product development, procurement and marketing to how you sort the trash in the office and get to and from work everyday.

                            How do you work with customers?

                            We see an increased interest in sustainability throughout our value chain, including customers. Companies are increasingly expected to take responsibility for their whole value chain and this is a trend that we will see more of.

                            SSAB is a global company, how is this reflected in your role?

                            Since my work is at the group level, it spans across SSAB so we constantly take into account all our divisions and group functions.

                            When talking about e.g. our emissions, we look at them from an international perspective since we compete in a global arena. Additionally, climate change is a global problem that cannot be fought at a company or country level, it requires wider collaboration.

                            What is your major contribution to the success of SSAB?

                            I have a personal interest in this field and believe that, in future, it will be even more important for businesses to ensure they have a sustainable way of working. I believe that SSAB’s vision is a great way of explaining what we want to achieve – stronger steels create lighter and more resource efficient products, and thus a more sustainable world. Hopefully

                            [SSAB’s vision: A stronger, lighter and more sustainable world]

                            After the workday, what do you like to do?

                            I try to meet up with my friends during the week, over an early breakfast or a dinner, trying out a new restaurant or going to the movies. During the week-ends, I like to escape to our summer cottage to get away from the city.

                            Steel is everywhere -Name your favorite

                            Our boat! I use it all the time whenever I am at our summer cottage – during the spring, summer and autumn.

                            What advice would you give to a potential future colleague?

                            Make sure that you have a good boss who you enjoy working with and have fun at work!

                            Who would you like to send regards to?:

                            It has been a really fun journey this past year together with Maria Långberg, our Sustainability Director, to develop sustainability work within SSAB. I am looking forward to implementing all the new activities that we are planning!

                            At 9am on Monday morning I usually…

                            find myself planning the activities to be done during the week: scheduling customer visits / reading and answering new and pending emails / updating myself with the latest important news in the market to be able to negotiate using fresh and important information / checking recent answered quotations that haven’t yet become orders.

                            What do you do at SSAB?

                            I am a regional sales manager, responsible for all business, except for automotive and mining, that SSAB can carry out in the state of São Paulo.

                            What kind of career path led you to this current position?

                            My whole story at SSAB has been in the commercial sector. I started working at SSAB in 2005, in the former strip division. At that time, SSAB was very much in its early days in Brazil, and so I was responsible for everything related to high-strength steel strip in the southeast of Brazil. It was a prospection job by that time. After that, I spent many years working and developing the automotive segment. Meanwhile, I had a brief spell in the Brazilian customer service department and then, a couple of years ago, I started working in my present position, where for the first time I could learn more about our plate products.

                            What have you studied?

                            I am a metallurgical engineer.

                            When did you join SSAB?

                            I started at SSAB in October 2005.

                            What do you like most about your current job?

                            When you work with sales, you face a new and different challenge every day. There is no fixed routine or recipe for how to do it. It is about dealing with people and no two persons in this world are alike. It is about constantly learning new and different things and being able to offer them to your customers.
                            Selling, for me, is to be ahead of your competitors, to offer something that your competitors cannot, to have a different approach. Our competitors are always trying to catch up with us, so we must always do something different to keep ahead. This constant challenge and lack of routine is one of the great attractions of my job.

                            How do you ensure your competences are up to date?

                            Reading and interacting as much as possible.
                            SSAB offers an extensive opportunity to learn: internal documents / intranet / internet / videos. The support of colleagues– both technical and commercial - is also extremely important. There is an impressive level of knowledge within our organization, and colleagues’ brains are the organization’s main library. Working together / holding workshops / participating in courses such as X-Days, or Business school, are some of my main ways of getting knowledge.

                            One example of how you take safety into account in your everyday life:

                            I would rather lose a sale than put someone at risk. Last week, for example, we had a customer who was making his very first purchase at SSAB. He went to load his truck at our facility without the proper safety devices for the driver and to secure the sheets onto the trailer. Despite him having his own truck and being his own driver, we haven’t allowed him to load, even though we run the risk of losing him as a customer. A piece of steel that can fall off of a trailer in the middle of the road can cause an accident and we don’t want this to happen to anyone. I hope he has understood our safety message....

                            What challenges you in this job?

                            The main challenge, as stated above, is the constant change of environment. The need to quickly adapt is the main challenge when dealing with selling SSAB’s sophisticated products.

                            How do you work with customers?

                            By being very close to them. Talking and understanding their needs, views, difficulties and ambitions. I always try to adapt our distinctive products to their needs to ensure both companies can enjoy achievements.

                            SSAB is a global company, how is this reflected in your role?

                            This is one of the main assets a company can have in terms of knowledge and culture. Often, a solution, new trend, an approach, or a new possibility can be found in another country or culture. If you constantly look at what is going on in other parts of the globe, you will have a different perspective of what is happening – or could happen – near you. In the case of SSAB, this impressive global interchange of knowledge, culture and experience is easily accessible to each and every employee and is, in my view, what makes us different.

                            What is your major contribution to the success of SSAB?

                            Passing on the experience and knowledge I have received from others and from our life experience.

                            After the workday, what do you like to do?

                            Priority number one: to see my daughters, despite them normally being asleep when I arrive home, and my wife. After that, whenever as possible, a little exercise by riding my bike.

                            Steel is everywhere -Name your favorite (most used) steel product.

                            Big cranes

                            What advice would you give to a potential future colleague?

                            Learn as much as possible, be open to new ideas and concepts, accept someone else’s view or way of doing things. And never forget to be patient: everything we create in our life takes time... learning takes time... living takes time.

                            Who would you like to send regards to?:

                            To all my family: daughters, wife, parents and brothers. They are and were my equilibrium, my north and the people who have made everything I have achieved in life possible.

                            Michel Zveibil

                            Regional Sales Manager
                            São Paulo, Brazil

                            Oscar Gong

                            Development Engineer
                            Kunshan, China
                            At 9am on Monday morning I usually

                            go through my emails, sum up what had happened in the previous week with a weekly report, and make some plans for the coming weeks.

                            What do you do at SSAB?

                            I generate and follow up wear projects together with our customers, find out wear application results, and create sales arguments for our sales.

                            What kind of career path led you to this current position?

                            Actually this is my formal work after graduating from KTH Royal Institute of Technology in Stockholm, Sweden. During my studies, I had a chance to visit SSAB’s steel plant in Oxelösund. I was very impressed both by the company and its world famous product – Hardox. So after having heard there was an opportunity in SSAB APAC, I immediately applied for the job. Before joining SSAB, I did my master’s thesis at Sandvik’s R&D Center. This was related to wear behavior studies for their ceramic materials. I believe this also contributed to my finally joining this great company.

                            What have you studied?

                            At university, I majored in casting, and then studied advanced metallurgy for my master’s degree. After that, I received all of the advanced training from SSAB.

                            When did you join SSAB?

                            I joined SSAB on August 22, 2011.

                            What do you like most about your current job?

                            Understanding the customer’s needs, offering them wear solutions and solving their wear-related headaches.

                            How do you ensure your competences are up to date?

                            By continuously keeping in touch with specialists in KSC , keeping track of what’s going on and the latest study results. Also, I take part in all the training - wear technology, welding, and structural designing training, etc offered by KSC specialists , such as.

                            One example of how you take safety into account in your everyday life:

                            Every time I’m in an in-door public area, the first thing I do is to check where the emergency exits are, and make sure I know the shortest exit route.

                            What challenges you in this job?

                            I am always concerned about not having enough knowledge to solve customers’ problems or meet their expectations. This means I’m continuously developing myself and moving forward.

                            How do you work with customers?

                            Firstly, I try to understand their business, current marketing situation and so on. Then we discuss their current challenges, problems and try to understand their needs. After that, we see how we can help.

                            SSAB is a global company, how is this reflected in your role?

                            Wear projects within the APAC region are my responsibility, which means it’s quite normal for me to communicate in other languages and visit other countries. Meanwhile, through regular meetings and the company network, we can easily share information and exchange knowledge & experience, which in turn makes it possible for me to develop myself and offer more efficient support to local customers in my region.

                            What is your major contribution to the success of SSAB?

                            Together with sales and technical managers, we accumulate lots of application results and success stories regarding our Hardox material. Combined with the knowledge and experience we learn from other countries, we can offer our customer a unique service and clearly stand out from the local competition.

                            After the workday, what do you like to do?

                            Spend time with my family, especially my wife and child.

                            Steel is everywhere -Name your favorite (most used) steel product.

                            My car.

                            What advice would you give to a potential future colleague?

                            Don’t hesitate to join this great company when there is an opportunity. However, before you do so, make sure you meet the challenge.

                            Who would you like to send regards to?:

                            David Wand

                            At 9am on Monday morning

                            I usually go through the previous week’s reports from different market areas and discuss key market news with my colleagues over a cup of coffee.

                            What do you do at SSAB?

                            I’m responsible for the structural product group within the Special Steels division. Together with my team and other functions, we develop the structural product portfolio and related services to be able to offer even more advanced solutions to our customers. We work also within key customer segments to identify new applications for special steels.

                            What kind of career path led you to this current position?

                            I joined the steel business quite early, actually right after my studies. Over the years, I’ve had an opportunity to work within many different areas and organizations like service center development, business development related to special steels growth, sales of heavy-welded structures and key account management. The past three years have been a very interesting time in product group management with the constantly changing environment in special steel market.

                            What have you studied?

                            I have an M Sc in Industrial Engineering and Management from Tampere University of Technology.

                            When did you join SSAB?

                            I joined the former Ruukki in 2000 when I did my master’s thesis on long-term cooperation in subcontracting networks.

                            What do you like most about your current job?

                            Leading a product group gives an excellent view of the core of the special steel business, and I enjoy working in a really global environment and with multicultural teams. I’m strongly motivated to continuous development and now, since the merger, we have huge opportunities to improve our ways of working based on a new set up.

                            How do you ensure your competences are up to date?

                            In a constantly changing environment, I try to be close enough to a few of our industry-leading customers to be able to understand their current thoughts and where their business will go in future.

                            One example of how you take safety into account in your everyday life:

                            I have two school-age children and we spend quite a lot time sailing. When out at sea, I'm constantly updated on the latest weather changes and I ensure we have all the proper safety gear required on board the boat.

                            What challenges you in this job?

                            The product group is involved in several functions and processes, and now almost all of these processes are undergoing some kind of change, so we are all really part of shaping the new SSAB.

                            How do you work with customers?

                            Customer responsibility lies with regional sales, but our team quite often joins customer visits or technical seminars in a product group role.

                            SSAB is a global company, how is this reflected in your role?

                            Structural special steels are sold at a global level, so my team interacts regularly with all SSAB market areas.

                            What is your major contribution to the success of SSAB?

                            During the first year of the new SSAB, I have been leading the team to combine structural products under the new Strenx brand. Launching Strenx and our new My Inner Strenx brand program has been a really great team effort from everyone involved.

                            After the workday, what do you like to do?

                            I spend time with my family enjoying our common hobbies.

                            Steel is everywhere -Name your favorite steel product.

                            I’m a bit of a car enthusiast, so definitely it’s a car, and also way how the automotive industry has driven the usage of advanced steel materials.

                            What advice would you give to a potential future colleague?

                            SSAB offers a wide selection of interesting career opportunities. It’s also incredibly nice to see how well customers recognize SSAB’s knowledge and expertise.

                            Panu Pitkänen

                            Head of Product Group Structural, SSAB Special Steels
                            Helsinki, Finland

                            Piotr Gala

                            Senior Sales Manager, Ruukki Construction
                            ?yrardów, Poland
                            At 9am on Monday morning, I usually...

                            check the sales results and activities of my team, prepare reports or have my weekly meetings.

                            What do you do at SSAB?

                            I work as a Senior Sales Manager at SSAB's Ruukki Construction division. I’m responsible for sales and development of the Ruukki Express chain in Poland.

                            What kind of career path led you to this current position?

                            I joined Rautaruukki Polska in 2004 as a Sales Representative in the roofing business. After a couple of years, I was promoted to Area Sales Manager with responsibility for the west of Poland. In September 2014, I was appointed Senior Sales Manager, Ruukki Express.

                            What have you studied?

                            I studied at the School of Management and Banking and I’ve a master’s degree in financial services.

                            When did you join SSAB?

                            I joined the former Ruukki in 2004 and became an SSAB employee when SSAB and Ruukki merged in 2014.

                            What do you like most about your current job?

                            The possibility to create and run new projects with people whose engagement and goal awareness are at the highest level.

                            How do you ensure your competences are up to date?

                            I develop my skills and competences by participating in leadership and sales training, for example, as well as by playing an active role in projects. The biggest project I’ve been involved with to date is building the Ruukki Express chain in Poland.

                            One example of how you take safety into account in your everyday life:

                            Work in a sales team requires frequent travel by car. Everyone should ensure the safety of themselves and others and concentrate when driving. I postpone phone calls if possible and naturally I don’t read text messages or emails while driving.

                            What challenges you in this job?

                            My biggest challenge is to build a strong, revenue-generating commercial network, where each Ruukki Express sales point has a key role on the local roofing wholesale market.

                            How do you work with customers?

                            Buying a roof is usually a once-in-a-life transaction. This is why each customer who buys a Ruukki roof has to receive a detailed quote and professional consultation. Our aim is to ensure the buying process and use of our products is easy and safe for the customer. Our quote also includes installation services, so we take full responsibility for the whole process: from quotation to installation. This is how our customers save time and money.

                            SSAB is a global company, how is this reflected in your role?

                            We can learn and use the knowledge and experiences of our colleagues in other countries.

                            What is your major contribution to the success of SSAB?

                            Each employee achieving the company’s sales targets impacts the company’s performance and market position. I am focused on my targets.

                            After the workday, what do you like to do?

                            I spend my free time with my family – or running. I take part in half marathons and my goal is to run a full marathon.

                            Steel is everywhere -Name your favorite (most used) steel product.

                            Motorbike!

                            What advice would you give to a potential future colleague?

                            The most important assets are a willingness and commitment to work. Persons who are active, open, consistent and creative achieve their goals and can be successful at work.

                            Who would you like to send regards to?

                            I would like to send regards to colleagues in the entire roofing department, customer service teams, logistics and production. My special thanks to the Ruukki Express team: without you I wouldn’t have achieved that much!

                            At 9am on Monday morning

                            I usually plan my day and week’s activities. I really to organize my work, but also need to be flexible since I can’t always predict customer needs.

                            What do you do at SSAB?

                            I’m sales manager at Tibnor in Latvia.

                            What kind of career path led you to this current position?

                            I started at what was earlier Ruukki Metals Latvia as a sales assistant in May 2011. A year later, I was promoted to sales representative and since June 2015, I have worked as sales manager at Tibnor, Latvia.

                            What have you studied?

                            I have studied economics at Riga Technological University of Civil Aviation, specializing in labor sociology and economics.

                            When did you join SSAB?

                            I joined what was earlier Ruukki Metals in May 2011

                            What do you like most about your current job?

                            Most of all I like meeting customer’s needs. This includes organizing the whole process from preparing quotes, placing orders, organizing delivery to end-users in Latvia, sending invoices and receiving accounts due. It is like a big chain, where you have to be in control of all the links to ensure a good end-result.

                            How do you ensure your competences are up to date?

                            Since this is my first job in the steel business, I have had to learn a lot about steel. Before I had experience of customer service, negotiation skills and business planning, but no technical knowledge about steel. This is why I regularly participate in product training (e.g. engineering steel, special steels), visit mills and really try to build on my knowledge every day using our internal information channels.

                            What challenges you in this job?

                            Because competition is fierce, it’s not always easy to give customers good quotes. However, you should always try to find the happy medium that offers better solutions to ensure the customer is satisfied with our service and really wants to do business with us.

                            How do you work with customers?

                            Phone and e-mail are my most important communication tools. It’s important to provide a quick response to any enquiry. I also visit my customers regularly.

                            SSAB is a global company, how is this reflected in your role?

                            Even though I work locally with my customers, internally it is important to work together with colleagues from different countries.

                            What is your major contribution to the success of SSAB?

                            We in sales are behind our customers to support them in the best possible way.

                            After the workday, what do you like to do?

                            After workday I like to spend time with my kids and do regular housework. Sometimes while I’m preparing food for dinner, good ideas for work spring to mind.

                            Steel is everywhere -Name your favorite (most used) steel product.

                            My favorite steel product is most probably a car.

                            What advice would you give to a potential future colleague?

                            Actually it’s a piece of advice for everyone: Whatever doesn’t kill us makes us stronger.

                            Who would you like to send regards to?

                            Regards to my family and my fantastic three boys who support and inspire me a lot!

                            Viktorija Kadiseva SSAB

                            Viktorija Kadiseva

                            Sales Manager, Tibnor
                            Riga, Latvia

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